How
to Contact Us
Need
Support?
We
have found that most of the questions asked of us are answered
in our frequently asked
questions (FAQ) list. Checking this list will most
likely save you some time.
The
best and fastest way to contact our support
group is via electronic
mail. The support team is equipped to handle any issues
which arise or any type. If there is an issue they can not handle,
they will forward it to the appropriate department or person.
Email
sent to support@RegistrationTek.com
is usually replied to within twelve hours after being
received and very often is handled within three hours.
You can contact us by phone as well. Our phone numbers are:
| Voice |
| Global: | +1 401 349 4210 |
| Toll free from the continental USA: |
1 800 955 0661 |
| Free World Dialup | 673-768 |
Fax |
| Global: | +1 401 633 7101 |
If a support representative is not available to take your call, please
leave a message in the support voice mailbox.
Because
of the volume of phone calls we receive,
your call may not be returned for several hours or a day..
In
your email or voice mail message, please be sure to include the name of your domain
and the nature of the problem you are having.
If you know your user name, this would be helpful as well. If
you need changes to your domain, please tell us what the changes
are so we can make them for you. If you have trouble with our
domain management system, it would be helpful if you could include
the approximate time you had the trouble so we can review our
logs.
Our
Postal Address
Our
postal mailing address is:
Registration Technologies, Inc.
400 Putnam Pike, Suite D, #203
Smithfield, Rhode Island 02917-2442
United States of America